Delete your Lingo Copilot Speaking account

You can delete your Lingo Copilot Speaking account at any time, from the web app or from the Android app. Deletion is immediate and permanent.

On the web

  1. Sign in at app.speaking.lingo-copilot.com.
  2. Open Settings and scroll to Delete account at the bottom.
  3. Type DELETE to confirm and select Permanently delete account.

Go to Settings → Delete account

In the Android app

  1. Open the app and go to Account.
  2. Select Delete account, type DELETE and confirm.

What is deleted

  • Your profile, sign-in details (email or Google sign-in) and preferences.
  • Your practice, mock test and evaluation history, recordings, transcripts and feedback.
  • Your vocabulary, study plan, progress and coach conversations.
  • Your devices and notification settings. You are signed out everywhere.

A deleted account can't be restored. Payment records stay with our payment providers (Stripe, Google Play), which keep them as required for accounting and tax.

To stop the free mock test being claimed again by signing up with the same address, we keep a one-way hash of your email address (it can't be turned back into the address and isn't linked to any other data) and which free mock it was used for. We delete it 24 months after your account is deleted.

Subscriptions

  • A subscription bought on our website is cancelled automatically when you delete your account.
  • A subscription bought in the Android app is billed by Google Play. Cancel it in Google Play (Play Store → Profile → Payments & subscriptions → Subscriptions); deleting your account does not cancel it.
  • Unused time is not refunded.

Can't sign in?

Email support@lingo-copilot.com from the address of your account with the subject "Delete my account". We will delete the account and confirm by email.